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RHONA B Posted 29/09/2024
Type of stay : Couple
Accommodation : Emplacement
Period of stay : From 26/09/2024 to 27/09/2024
The establishment
The site is amazing and all the staff are so friendly too. We had booked last minute due a prior booking not being as expected, therefore we moved onto La Grappa. It was beautiful located with fantastic facilities including private bathrooms. When they stated they have restaurant facilities We were amazed when it was offered as delivery to our motorhome door. Can’t wait to return
Nothing. It’s perfect
Accommodation review
The private bathroom and pitch sizes are amazing
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Jeremy H Posted 27/09/2024
Type of stay : Couple
Accommodation : Comfort Package + electricity
Period of stay : From 25/09/2024 to 26/09/2024
The establishment
Prebooked online as arriving around lunchtime when reception is closed. We were travelling during some very stormy weather. Charged 10 euros booking fee and not given opportunity to use ACSI discount. We paid about 37 euros for 1 night! After arrival and reception opening we discovered we had paid about 15 euros more than we needed to. We complained but reception claimed booking fee necessary and would not refund.
Improve website, make lunchtime arrival easier and cancel 10 euro fee for booking!
Accommodation review
Shaded Pitch with water and electricity
Establishment response :
Bonjour. Nous avons bien compris votre mécontentement mais effectivement, lorsque vous réserver une place dans notre camping, des frais de réservation sont à prendre en compte. Vous pouvez venir dans notre camping sans réservation mais une place ne vous sera pas garantie. Notre réception est fermé pour le déjeuner tous les jours mais une permanence est en place tous les jours pendant les pauses, comme indiqué sur la porte de la réception. Si vous sonnez pendant nos heures de pauses déjeuners, quelqu'un est présent pour vous accueillir. Cordialement
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Michael O Posted 26/09/2024
Type of stay : Couple
Accommodation : Comfort Package + electricity
Period of stay : From 16/09/2024 to 21/09/2024
The establishment
A lovely site close to a nice village and lots of wine tasting opportunities.
Nothing
Accommodation review
Not applicable
Not applicable
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Rosemary P Posted 25/09/2024
Type of stay : OAP couple
Accommodation : Emplacement
Period of stay : From 08/09/2024 to 15/09/2024
The establishment
The welcome from staff in the reception. The cleanliness and space in the toilet block The swimming pool We originally planned 3 nights and stayed for 7: the site and area were so good.
Accommodation review
shaded pitch with hedges.
The pitch was a bit tight to back the caravan in as there was a car immediately opposite at the front of their pitch
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Anne B Posted 24/09/2024
Type of stay : OAP couple
Accommodation : Emplacement
Period of stay : From 12/09/2024 to 19/09/2024
The establishment
Friendly and knowledgeable staff, trip to the market and the area wine not to bad either
Hand rails to all steps
Accommodation review
In own camper van so excellent
Leaving your
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Peter A Posted 17/09/2024
Type of stay : Couple
Accommodation : Comfort Package + electricity
Period of stay : From 13/09/2024 to 16/09/2024
The establishment
Great clean facilities, well laid out & maintained, in a wonderful location!
Accommodation review
Spacious and well maintained
Establishment response :
Merci pour votre retour !
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Lisa R Posted 11/09/2024
Type of stay : Couple
Accommodation : Emplacement
Period of stay : From 04/09/2024 to 06/09/2024
The establishment
Very nice campsite in a beautiful area
It would be nice to have a changing facility at the swimming pool
Accommodation review
Campervan pitch was fine, close to the shower block
Nothing to dislike
Establishment response :
Thank you ! We hope to see you again !
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Beverley G Posted 09/09/2024
Type of stay : Couple
Accommodation : Emplacement
Period of stay : From 07/09/2024 to 08/09/2024
The establishment
Shower, toilets and washing facilities excellent. Well laid out and spotless clean.
Accommodation review
Food service excellent.
Establishment response :
Thank you so much for your time! We look forward to seeing you again!
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Amanda A Posted 09/09/2024
Type of stay : Couple
Accommodation : Premium pitch with private bathroom Luxury
Period of stay : From 06/09/2024 to 08/09/2024
The establishment
The location was good - small walk up hill to Fleurie. Easy access to vineyards. Can hire the Mehari to get around which is good fun.
Pitch was dark. Private bathrooms too far from pitch; should be one on each pitch for that price. Most expensive stay but didn’t feel value for money.
Accommodation review
Privacy of pitch was good, each separated by hedges but very tight to manoeuvre on and off pitch in a large vehicle.
Pitch was dark and wet and too far from many amenities.
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Emma M Posted 07/09/2024
Type of stay : Couple
Accommodation : Cottage Family
Period of stay : From 05/09/2024 to 06/09/2024
The establishment
Clean and well equipped site. The chalet was perfect for a one night stopover.
Maybe provide a kettle?
Accommodation review
Well equipped and spacious
Establishment response :
Thank you for your feedback. It's true that kettles are not provided in all types of accommodation.
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Lovell E Posted 05/09/2024
Type of stay : OAP couple
Accommodation : Chalet
Period of stay : From 01/09/2024 to 04/09/2024
The establishment
Nice to stay in one of the upgraded chalets. Lots of nice new upgrades.
The drains behind tha chalet are a bit smelly, but not sure you can do much about that 🫨
Accommodation review
As above. A good refurbishment
As above.
Establishment response :
Thank you very much! See you next year!
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Amanda J Posted 05/09/2024
Type of stay : Couple
Accommodation : Comfort Package + electricity
Period of stay : From 03/09/2024 to 04/09/2024
The establishment
Good check in, clean facilities. Well situated for visiting Fleurie. We only stayed one night, but had we not booked the next place we would have stayed for two to explore the town and surroundings.
We would have liked to have booked the meal, but could not find how to do this before we arrived.
Accommodation review
Good size pitch with water and electricity.
The cabin opposite our pitch had a van parked in the front, this did give us a difficulty when manovering out.
Establishment response :
Thank you so much for your compliments! You can book your meal before you arrive or directly on site! We hope to see you again soon!
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Nick M Posted 26/08/2024
Type of stay : OAP couple
Accommodation : Comfort Package + electricity
Period of stay : From 09/08/2024 to 14/08/2024
The establishment
a 5 night stop over to sample some local wines
Advanced information on site facilities could be more clearly given
Accommodation review
Pitch was adequately sized. Position was good giving good shade in the extreme heat but also sunny areas for taking in some of the sun.
Pitch was a bit stony
Establishment response :
Thank you very much for your feedback. We've taken your comments into account. The Grappe Fleurie team
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John W Posted 24/08/2024
Type of stay : OAP couple
Accommodation : Emplacement
Period of stay : From 22/08/2024 to 23/08/2024
The establishment
Friendly staff who spoke good English. Clean and tidy site which was well organised
It was difficult to find the pitch number signs as the hedges had overgrown them! We actually pitched in the wrong place! We missed the sign. The staff were very understanding but the sign number was hidden by the hedge.
Accommodation review
Easy access water on pitch
No
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Sophie S Posted 20/08/2024
Type of stay : Other
Accommodation : Cottage Family Premium
Period of stay : From 12/08/2024 to 19/08/2024
The establishment
We chose this type of accommodation as I had stayed in a few before. There were 10 of us ranging from 5-69 years old and we were also on a range of budgets, so this type of accommodation suited this. The location was stunning. Some of our party camped and the facilities here (showers etc) were also of a high quality. There was plenty for the 5 year old (swimming, park, bouncy castle and evening entertainment). I
The campsite could also do with a small simple bar. One evening we were playing family games on the verandah of one of our chalets and we were asked to stop the loud noise as there was a noise cut off of 10pm. We hadn't realised. The next day we noticed on the information in our chalet, it said the cut off was 11pm. We were told at 10.07pm that people had complained, because they had young children who were trying to sleep. It was also inconvenient that the reception closed from sometime in the morning to 2pm
Accommodation review
The chalet was very clean and of high quality
We felt the chalet needed an oven (not just a microwave) and a kettle.
